Official cinabotak Platform Terms & Conditions

This Terms and Conditions document constitutes a legally binding agreement between you as the user ("Member") and Cinabotak as the platform operator. By registering, accessing, or using cinabotak's services in any form — including via the website and mobile app — you are deemed to have read, understood, and agreed to all terms stated herein.

Cinabotak operates as an online entertainment platform providing gaming, Sports Betting, Live Casino, and related services. All services are operated under an official license issued by a recognized international gambling authority and are subject to applicable regulations.

If you disagree with any part of these terms, you are not permitted to use Cinabotak's services. Continued use after updated terms are published constitutes acceptance of those changes.

To register and use cinabotak's services, you must meet all of the following requirements without exception:

• Minimum age 18 years at the time of registration. cinabotak does not permit access to anyone who has not reached the legal age of majority under the laws of their jurisdiction.
• Register under your own name — not on behalf of another person, company, or any third party.
• Not currently prohibited from using online gambling services under the laws applicable in your region of residence.
• Never having been blocked or suspended from cinabotak services previously due to a terms violation.
• Not having an active gambling disorder diagnosis or currently undergoing a gambling addiction recovery program.

Cinabotak enforces a strict age verification (KYC) process. Any member may be asked to upload an official identity document at any time, particularly before processing the first withdrawal or following unusual account activity.

Each user is only permitted to hold one active account at cinabotak. Owning more than one account — whether in your own name or someone else's — is a serious violation that may result in the closure of all associated accounts along with any balances held within them.

Information Required at Registration

When registering, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as shown on a valid official government-issued ID
• A valid date of birth (confirming age of 18 or above)
• An active email address that only you have access to
• A phone number registered in your own name
• Payment methods registered under the account holder's own name

Cinabotak reserves the right to suspend accounts that use false, incomplete, or unverifiable information through the standard KYC process. Account information can be updated via the profile settings menu or by contacting the support team.

Cinabotak accepts deposits via a range of fully integrated local payment methods, including QRIS, DANA, OVO, GoPay, ShopeePay, LinkAja, and bank transfers to Virtual Accounts (VA) from major banks in Indonesia.

Deposit Terms

• Minimum deposit requirements apply as stated on the deposit page at the time of the transaction.
• Deposits are only processed from payment methods registered in the account holder's name.
• Funds from unauthorized, unidentified, or suspicious sources will be rejected and may trigger an account freeze in accordance with anti-money laundering (AML) procedures.
• Cinabotak does not charge deposit processing fees; however, transfer fees from third-party payment providers may apply according to each provider's policy.

All deposit transactions are recorded and accessible to members via the transaction history in their account. If a deposit does not appear within 15 minutes of payment confirmation, contact the cinabotak support team with valid proof of transfer.

Cinabotak processes winning withdrawals for members who have fulfilled all account verification requirements. The following terms apply:

• KYC verification must be completed before the first withdrawal can be processed. Required documents include a valid national ID card or passport.
• Withdrawals may only be made to a bank account or digital wallet registered under the cinabotak account holder's name.
• Withdrawal processing times vary depending on the selected method, generally ranging from a few minutes to 24 business hours.
• Cinabotak reserves the right to delay withdrawals for additional verification if unusual account activity is detected.
• Winnings obtained from bonus funds are subject to applicable turnover requirements before they can be withdrawn (see Article 6).

Cinabotak offers a variety of bonus and promotion programs to members, including welcome bonuses, weekly cashback, deposit bonuses, and special event promotions. Each promotion has its own terms and conditions that must be read before claiming.

General Bonus Terms

• Each member is entitled to claim one of the same bonus type per specified period, unless stated otherwise in the promotion's terms.
• Bonuses cannot be converted to cash before the turnover (rollover) requirements are met as stated in each respective promotion.
• Using more than one account to claim the same bonus constitutes abuse and will result in bonus cancellation and account investigation.
• Cinabotak reserves the right to void bonuses obtained in a manner inconsistent with the spirit of the promotion, even if the technical requirements have been met.
• Once claimed, bonuses cannot be cancelled by the member; however, Cinabotak reserves the right to withdraw unused bonuses if any violation is detected.

All games available on the cinabotak platform — including slots, live casino, sports betting, and esports — are subject to their individual rules available on the relevant game page. Members must understand the game rules before placing any bets.

• All game outcomes are based on a certified Random Number Generator (RNG) and cannot be manipulated by any party, including Cinabotak itself.
• For sports betting, the odds displayed at the time the bet is confirmed are the applicable odds. Any change in odds after bet confirmation does not affect already-placed bets.
• Confirmed bets cannot be cancelled unless a documented technical error on cinabotak's part has occurred.
• In the event of a technical disruption or connection loss during gameplay, the outcome is determined based on data recorded on Cinabotak's server, not on the member's device.
• Winnings will be automatically credited to the account balance once the game or match result is officially confirmed.

You are solely responsible for the security of your Cinabotak account credentials, including your username, password, and OTP code. Cinabotak will never ask for your password via email, live chat, or any other communication channel.

• Use a strong, unique password — a combination of uppercase letters, lowercase letters, numbers, and symbols.
• Enable two-step verification (2FA) from your account security settings for an extra layer of protection.
• Never share your account information with anyone, including family members or individuals claiming to be Cinabotak staff.
• Report to the support team immediately if you suspect unauthorized access to your account.

Cinabotak is not liable for losses arising from a member's failure to keep their account information confidential, unless a security breach on Cinabotak's system side is proven.

The following actions are strictly prohibited on the cinabotak platform and may result in serious penalties up to and including permanent account closure and full balance forfeiture:

• Using automated software, bots, or scripts to automate bets or exploit the gaming system.
• Owning or operating more than one active account, including using another person's identity.
• Colluding with other members to manipulate game outcomes, particularly in poker or Live Casino table games.
• Money laundering through abnormal deposit and withdrawal activity.
• Abuse of the bonus or promotion system in any form.
• Submitting false information or forged documents during the KYC process.
• Using a VPN or proxy to access the service from a legally restricted region.

Members may close their cinabotak account at any time by contacting the support team directly. Before the closure is processed, ensure there are no active balances, pending bonuses, or open bets.

Closure by cinabotak

Cinabotak reserves the right to close or suspend accounts under the following circumstances:

• Found to have committed any of the actions listed in Section 9 above.
• Failure to complete KYC verification within the given time limit.
• Requests from legal authorities or competent regulatory bodies.
• Significant security risks threatening the member's own account or the platform's systems as a whole.

If closure is due to a violation, Cinabotak reserves the right to withhold balances associated with the violating activity. Balances from legitimate deposits unrelated to the violation will be returned after the verification process is complete.

Cinabotak provides its services "as is" and does not guarantee that the platform will operate without interruption or technical errors at all times. We make every effort to maintain system availability and reliability, but certain factors beyond our control may affect the service.

• Cinabotak is not responsible for financial losses arising from a member's own betting decisions.
• Losses due to internet connectivity issues on the member's end are not Cinabotak's responsibility.
• Cinabotak is not responsible for loss of account access resulting from a member's failure to keep their credentials secure.
• Scheduled system maintenance that has been announced does not entitle members to compensation for interrupted gaming sessions.

Cinabotak's maximum liability under any circumstances shall not exceed the total balance held in the member's account at the time the event giving rise to the claim occurred.

Cinabotak reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Any changes take effect immediately upon publication of the latest version on this page, unless a different effective date is specified.

For material changes that significantly affect member rights, cinabotak will send notifications via registered email and/or platform announcements at least 7 days before the changes take effect.

By continuing to use Cinabotak's services after updated terms are published, you are deemed to have accepted and agreed to the revised terms. If you disagree with the changes, you have the right to close your account before they take effect.

For questions regarding these Terms and Conditions, please visit the FAQ us or contact our support team, available 24/7 via live chat on the cinabotak platform.